BINUS University demonstrates a strong institutional commitment to providing comprehensive mentoring, counselling, and peer support programs that cater to the diverse needs of students, staff, and faculty from underrepresented groups. These initiatives are grounded in the university’s vision of fostering an inclusive, compassionate, and supportive academic environment that promotes the mental health, personal growth, and academic success of every BINUSIAN. 

  1. Institutional Mentoring and Counselling Services

At the core of BINUS University’s student support system is the Student Advisory and Support Center (SASC), which serves as a primary platform for well-being and academic assistance.

SASC offers: 

  • Student Well-being Services: Comprehensive psychological and personal development services designed to enhance emotional well-being and resilience among students.
  • Counselling Services: Free academic and non-academic counselling for students and their parents, enabling them to navigate academic stress, personal challenges, and life transitions effectively.
  • Academic Monitoring Services: Personalized mentoring and follow-up programs to support students with learning difficulties or declining academic performance.
  • Mentoring Program: BINUS pairs students with trained mentors and tutors who provide both academic and emotional support. These mentors also help new students adapt to university life and foster a sense of belonging within the BINUSIAN community.
  • Disability Support Services: Tailored assistance and learning accommodations for students with physical or learning disabilities, ensuring that all students can thrive equally in the academic environment. 

For example, in “Empowering Youth to Lead Inclusive Care Innovations for Children with Special Needs” activity BINUS University’s collaboration with Singapore Polytechnic in the TF SCALE program (funded by Temasek Foundation) to empower youth in designing inclusive care innovations for children with special needs. During the Jakarta phase, participants visited RAWINALA foundation, engaged with stakeholders, and used design thinking to co-create solutions such as a voice-responsive mobile app to bridge communication gaps. The initiative not only delivered tangible prototypes but also fostered cross-cultural learning, social awareness, and strengthened institutional commitment toward inclusive innovation and community impact. 

  1. Mental Health and Peer Support Initiatives

Beyond institutional counselling, BINUS University collaborates across departments and student organizations to strengthen mental health awareness and peer engagement. Character Building Center (CBC) consistently integrates mental health education into the student development curriculum, emphasizing self-awareness, empathy, and emotional intelligence. 

Faculty-led Programs: The Faculty of Psychology and campus locations such as BINUS Bekasi regularly organize mental health discussions, such as “Talkshow Gen Z: Si Paling Healing” and “World Mental Health Day Seminars”, to raise awareness and promote open conversations about emotional well-being. 

  1. Student Organization and Peer Network Involvement

BINUS encourages student-led initiatives under the coordination of BEM (Student Executive Board), Himpunan Mahasiswa, and UKM (student activity units) to expand emotional and social support networks. Through these communities, students can engage in peer mentoring, stress management activities, and empowerment workshops, fostering a culture of mutual support and inclusion. These programs complement the university’s professional counselling services, ensuring that every BINUSIAN has access to multiple layers of care — from peers to professionals. 

  1. Faculty and Staff Training on Inclusivity and Well-being

In addition to student programs, BINUS University provides training sessions, workshops, and professional development programs for faculty and staff.

These sessions focus on: 

  • Recognizing and supporting the needs of underrepresented or vulnerable groups.
  • Promoting mental well-being in the workplace.
  • Creating a more empathetic and inclusive learning and working environment. 

This approach ensures that support for underrepresented communities extends beyond students to include all members of the BINUSIAN ecosystem.   These initiatives are complemented by BINUS Counseling Services and peer mentoring programs coordinated by the Character Building and Student Advisory teams, ensuring ongoing emotional, academic, and social support for all BINUSIAN members.