Agung Gita Subakti.,SST.,MM.,CHE

Agung Gita Subakti.,SST.,MM.,CHE

Lecturer Specialist – S2 Business Hotel Management Program
agsubakti@binus.edu

Academic Grade & Certification

  • Assistant Professor (Lektor 300)
  • Certified Hospitality Educator (CHE)
  • National Certified Lecturer (Sertifikasi Dosen)
  • National Certified Assessor for Hotel Employee Certification (Asesor Bidang Perhotelan)
  • National Certified Competencies in Food & Beverage Service (Sertifikasi Kompetensi)
  • National Certified Auditor for Pub Industry
  • National Certified Auditor for Restaurant Industry
  • Member of IFBEC (Indonesian Food & Beverage Executive Association) Jakarta Chapter

Education Background

  • Ph.D (on going) Universiti Utara Malaysia, Hospitality and Tourism
  • M.M (Universitas Mercu Buana, Jakarta – Human Resources Management)
  • SST. (Sekolah Tinggi Pariwisata Bandung- Hotel Administration)

Teaching Expertise

  • Introduction to Hotel Operation Services
  • Human Resource Management
  • Restaurant Management
  • Food and Beverage Service Operations

Research Interest

  • Hotel Development
  • Restaurant Management
  • Human Resource Management
  • Customer’s Perception
Enhancing customer satisfaction and loyalty through experiential marketing and service quality in Indonesian heritage hotels

AG Subakti, NS Lestari, H Adriyanto, I Triana
Tour. Spectr. Div. Dyn 1 (1), 16-24
2024
Impact of Self-Order Kiosk and Service Quality on Customer Experience in McDonald’s Citra Garden 6 Jakarta

B Stanley, Y Pratama, AG Subakti
The 5th International Conference of Biospheric Harmony Advanced Research …
3 2023
Pengaruh Brand Awareness Terhadap Keputusan Pembelian (Studi Kasus di Restoran Casa de Peri Jakarta Selatan)

H Adriyanto, AG Subakti
Journal of Indonesian Tourism, Hospitality and Recreation 6 (1), 55-64
1 2023
The Effect of Service Quality on Customer Satisfaction in the Front Office Department During COVID-19

AG Subakti, MG Maribelle, W Sanjaya
NHI HOSPITALITY INTERNATIONAL JOURNAL, 28-38
2023
Technology Acceptance Model for Virtual Reality in Hotel Industry

TL Anita, A Zulkarnain, AG Subakti, K Pitchayadejanant
Proceedings of the 5 th European International Conference on Industrial …
4 2022
Heritage Hotel Development: How Virtual Reality Could Support the Sustainable Business Performance

AG Subakti, TL Anita, GA Prakoso, AT Nugraha
3rd South American International Conference on Industrial Engineering and …
1 2022
PENGARUH NILAI UTILITARIAN DAN HEDONIK TERHADAP KEPUTUSAN PEMBELIAN DI RESTORAN CHAN WEI JAKARTA

AG Subakti, H Adriyanto, Chaterin
Jurnal Industri Pariwisata 5 (1), 90-98
7 2022
Pengaruh Menu Knowledge Pramusaji Terhadap Keterampilan Personal Selling Di Restoran Cinnamon, Hotel Mandarin Oriental Jakarta

AG Subakti
Journal of Indonesian Tourism, Hospitality, and Recreation 5 (1), 39-52
4 2022
Impacts of COVID-19 on national security in Indonesia and the alternative of national policy solutions

AM Fawzi, AT Nugraha, AG Subakti
Promoting Creative Tourism: Current Issues in Tourism Research, 669-674
1 2021
The effect of pricing on purchase decisions in Koultoura coffee

C Natasha, AG Subakti
IOP Conference Series: Earth and Environmental Science, International …
7 2021
A STRATEGY IN DEVELOPING PASAR BUNGA RAWA BELONG AS A TOURIST DESTINATION IN WEST JAKARTA

AG Subakti, AS Bahri, TL Anita
Journal of Indonesian Tourism, Hospitality and Recreation 3 (2), 153-159
2 2020
The impact of consumer perceptions to technology-based facilities at bobobox capsule hotel, Jakarta

AG Subakti, TL Anita, I Triana
2020 International Conference on Information Management and Technology …
9 2020
The Impact of Green Hotel Program on Customer Satisfaction (A Case Study of Generation Y at Borobudur Hotel, Jakarta)

T Anita, AG Subakti, A Pratomo
Palarch’s Journal Of Archaeology Of Egypt/Egyptology 17 (7), 3123-3134
6 2020
Mengenal Pelayanan Rijsttafel Sebagai Bagian Dari Warisan Kolonial Belanda

A Subakti
Jurnal Sains Terapan Pariwisata 4 (2), 193-201
3 2019
Effects Of Product Uniqueness On Re-Purchase Intention Case Study At Kini Capsule Hotel Jakarta

TL Anita, A Pratomo, AG Subakti
3rd International Seminar on Tourism (ISOT 2018), 336-338
1 2019
PERILAKU KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN DI SALES AND MARKETING DEPARTMENT (STUDI KASUS DI HOTEL Y JAKARTA)

AG Subakti
Journal of Indonesian Tourism, Hospitality and Recreation 2 (1), 58-67
8 2019
ANALISA DAYA TARIK WISATA DAN KUALITAS PELAYANAN TERHADAP MINAT KUNJUNG KEMBALI WISATAWAN KE JUNGLE LAND THEME PARK SENTUL, BOGOR.

AG Subakti
ANALISA DAYA TARIK WISATA DAN KUALITAS PELAYANAN TERHADAP MINAT KUNJUNG …
1 2019
Site attraction as a representation of heritage tourism: Case study of Gunung Padang Site, Cianjur, West-Java

AG Subakti, A Pratomo, I Triana, I Khrisnanto
IOP Conference Series: Earth and Environmental Science 126 (1), 012084
3 2018
Pengaruh Pelatihan, Motivasi dan Kompetensi Terhadap Kinerja Karyawan (Studi Kasus Hotel Sahid Jaya Lippo Cikarang)

H Adriyanto, AG Subakti
Journal of Indonesian Tourism, Hospitality and Recreation 1 (2), 55-69
43 2018
Analisis Persepsi Konsumen

AG Subakti, D Tenironama, A Yuniarso
THE Journal: Tourism and Hospitality Essentials Journal 8 (1), 31-38
53 2018
Sejarah Perkembangan Hotel di Indonesia

AG Subakti
Tersedia: https://hotel-management. binus. ac. id/2016/08/01/sejarah …
10 2017
Analisis konsep hotel syariah pada Hotel Sofyan Jakarta sebagai world’s best family friendly hotel

A Pratomo, AG Subakti
Jurnal Sains Terapan Pariwisata 2 (3), 354-367
25 2017
ANALISIS TINGKAT KEPUASAN KONSUMEN (STUDI KASUS PADA RIJSTTAFEL RESTORAN OASIS, JAKARTA)

AG Subakti, MP Adiati
Jurnal Hospitality dan Pariwisata 1
2017
Hotel as heritage site building; from indonesia perspective (Hotel sebagai Bangunan Cagar Budaya berdasarkan perspektif Indonesia)

AG Subakti
Jurnal Hospitality dan Pariwisata 2 (01)
3 2017
Hotel As Heritage Site Building; From Indonesia Perspective

A Subakti, A Pratomo, R Wiastuti
J Pariwisata dan Hosp, 148-62
5 2017
Analisis Kualitas Pelayanan terhadap Tingkat Kepuasan Pelanggan

I Triana, AG Subakti
THE Journal: Tourism and Hospitality Essentials Journal 7 (1), 33-40
1* 2017
Experiential marketing implication on museum: A case study on House of Sampoerna museum

AG Subakti, KC Komsary, N Khrisnamurti
Heritage, culture and society: Research agenda and best practices in the …
2 2016
Hotel dan sejarahnya

AG Subakti
Binus university hospitality article
9 2016
The Effects of Management Information System toward Decision Making in Food and Beverage Service Department in X Resorts and Hotels Bandung

AG Subakti, MP Adiati
Binus Business Review 6 (3), 391-400
2015
Overview Kepuasan Pelanggan: Studi Kasus Pelayanan Rijstaffel di Restoran Oasis

MP Adiati, AG Subakti
Binus Business Review 6 (2), 321-329
1 2015
Analisis Kualitas Pelayanan Di Restoran Saung Mirah, Bogor

AG Subakti
Binus Business Review 5 (1), 49-56
37 2014
Pengaruh motivasi, kepuasan, dan sikap kerja terhadap kinerja karyawan di Café X Bogor

AG Subakti
Binus Business Review 4 (2), 596-606
103 2013
Hotelier: a Passion or a Profession?

AG Subakti
Binus Business Review 4 (1), 111-120
1 2013
Overview Michelin star reputation restaurant in hospitality industry

AG Subakti
Binus business review 4 (1), 290-299
19 2013
Pengaruh Motivasi, Kepuasan, dan Sikap Kerja terhadap Kinerja Karyawan di Café X Bogor. Binus Business Review, 4 (2), 596–606

AG Subakti
3 2013
PENGARUH MOTIVASI KERJA, KEPUASAN KERJA DAN SIKAP KERJA TERHADAP KINERJA KARYAWAN DI KANARI CAFE HOTEL SALAK THE HERITAGE BOGOR

AG Subakti
Universitas Mercu Buana Jakarta-Menteng
2013
Overview the Seven Stars Rating in Hotel Industry

AG Subakti
Binus Business Review 3 (2), 691-700
2012
Contribution Margin and Popularity Analysis for Top Ten Menus in the X Restaurant Bogor

AG Subakti
Binus Business Review 2 (2), 1046-1055
2011
EFFECT OF PERFORMANCE ASSESSMENT ON EMPLOYEE MOTIVATION IN HOTEL X BANDUNG

A Gita Subakti
Jurnal Binus Business Review 1 (02)
2010
Articles 1–39

 

  • Best Quality Coordinator 2018 from Bina Nusantara University
  • Best Quality Coordinator 2016 from Bina Nusantara University
  • Long Service Year Award 2016 from Bina Nusantara University
  • Best Teaching Performance 2013 from Bina Nusantara University