The Dynamic Service Facility Design practical course involves the planning of business establishments within the business creation context. During this practical, students majoring in Industrial Engineering devised a business venture centered around gas stations. This endeavour utilized principles and ideas introduced in the Dynamic Service Facility Design module. Throughout the design process, students followed a systematic approach. They commenced by constructing a business model canvas and formulating a service package tailored to a gas station. Subsequently, they pinpointed an optimal location for the gas station. The selection of this location involved the application of the Analytical Hierarchy Process (AHP) and the visualization of competing entities in the vicinity using QGIS maps.

The operational workflow of the business was delineated through the creation of service blueprints and process flows. In the ensuing phase, the layout of the gas station was determined by employing concepts such as the Activity Relationship Chart (ARC) and the "from-to" chart. Capacity planning techniques were utilized to ascertain the requisite number of facilities, machinery, and personnel for each department. This involved calculations for facility, equipment, and labour requirements. Building upon these insights, the space needed for each department was outlined, and the resulting layout was visualized in both 2D and 3D using facility design layout principles. Another aspect of the design pertained to identifying the optimal parking area, incorporating insights from warehouse and parking management concepts. Additionally, the business design encompassed a financial viability assessment. This evaluation involved quantifying cash flow, Net Present Value (NPV), Internal Rate of Return (IRR), and Break-Even Point (BEP). These metrics were evaluated using the feasibility study approach. Notably, the IRR calculation yielded a value of 13% for the gas station enterprise, indicating its viability and potential for profitability and competitiveness within the market.