Informasi Lowongan Pekerjaan Customer Service di Bluevisions

Job Description
– Answering an Incoming Calls and Respond to Emails in Mandarin
– Handle Customer Inquiries by Email and Social Media in Mandarin
– Provide Customers about Product and Service Information
– Identify and Escalate Priority Issues
– Documenting All Call Information According to Standard Operating Procedures
– Complete All Call Logs
– Updating customers profile into computer
– Conduct customer surveys to ascertain level of customer service

Requirement
– Minimum graduates in Diploma Degree (D3) in any field
– Minimum 1-year experience in customer service
– Able to speak in Mandarin